By Ann Majchrzak, Elizabeth Fife, Qingfei Min, Francis Pereira
The use of social media instruments within the firm is increasing swiftly and but, businesses are nonetheless uncertain concerning the total price of this job and the way top to facilitate valuable results. the point of interest of this ebook is, from a managerial perspective, the keep watch over of data, the level to which such instruments can increase worker delight and the way most sensible to take advantage of social media instruments to achieve particular results together with leading edge collaboration. As businesses flip to IT options as substitutes for face-to-face engagements, an knowing of the social dynamics – how staff can most sensible converse, locate and use details and generate motivation via computer-mediated actions is key. Lingering questions relate to the strategic use of those instruments; many huge businesses are utilizing Facebook-like purposes because of worker call for, yet will not be learning results comprehensively or dealing with techniques to create wanted results. This e-book fills this data hole via analyzing the method and result of a managed research in businesses, one within the US and the opposite in China. In every one corporation “wiki demanding situations” have been brought to staff who have been supplied guidance to provide goal-oriented results. The ebook study the implications in each one case and recommend guidance for companies to accomplish “wiki-readiness” to aid innovation and co-creation.
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Additional info for Activating the Tools of Social Media for Innovative Collaboration in the Enterprise
The benefits of wiki-like collaborative interactions include new ideas from unexpected sources, instant feedback, and a breakdown in hierarchy and ‘‘black-box’’ solutions that confine idea creation to a few selected experts. These benefits can counter the competitive threat faced by traditional companies across many sectors to come up with innovations that match rapidly shifting markets and sources of demand. This A. 1007/978-3-319-03230-6_5, Ó The Author(s) 2014 25 26 5 Contributions study thus contributes to an understanding of a rapidly growing activity (use of online tools to support innovation) which is taking several forms: competitions, internal wiki-based discussions, challenges and community collaborations among others.
1007/978-3-319-03230-6_5, Ó The Author(s) 2014 25 26 5 Contributions study thus contributes to an understanding of a rapidly growing activity (use of online tools to support innovation) which is taking several forms: competitions, internal wiki-based discussions, challenges and community collaborations among others. The traditional social activities of innovation that often involve only a small selected group in a closed environment has been criticized as lacking in the speed, flexibility and inclusiveness needed for the future enterprise to both effectively respond to new sources of ideas and to respond to complex problems.
Higher level engagement beyond knowledge management and transactional communication necessitates a studied approach for best results. The process of idea generation requires cultivation in the face of numerous obstacles: cultural, internal corporate-driven barriers, leadership and dedicated management. Our study has illuminated barriers and also has offered a means for companies to selflearn with the tools of conscious assessment. Our study thus far demonstrates the distance between the ideal and current practices, and thus the need for new organizational structures to harness and cultivate innovation—not only within the enterprise, but in societal institutions as well.